Platform Maintenance

Scheduled Maintenance Report for Capacity

Completed

The scheduled maintenance has been completed.
Posted Oct 01, 2025 - 00:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 30, 2025 - 21:00 CDT

Scheduled

Capacity will be upgrading the infrastructure powering our platform. During this time, there may be intermittent disruption to services.
Posted Sep 29, 2025 - 16:26 CDT
This scheduled maintenance affected: Concierge, Voice, Helpdesk, LiveChat, CRM, Knowledge Base, Articles, Dev Platform, CapacityDB, Automations, Workflows, Intelligent Document Processing, and Analytics.