Capacity
Platform Maintenance
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 01, 2023 - 13:00 CDT
Scheduled - We'll be performing routine platform maintenance during this period.
Uptime over the past 90 days. View historical uptime.
Concierge
Under Maintenance
90 days ago
100.0 % uptime
Today
Copilot Console Under Maintenance
90 days ago
100.0 % uptime
Today
Dev Platform Under Maintenance
90 days ago
100.0 % uptime
Today
Analytics
Under Maintenance
90 days ago
100.0 % uptime
Today
LiveChat
Under Maintenance
90 days ago
100.0 % uptime
Today
Articles Under Maintenance
90 days ago
100.0 % uptime
Today
Help Desk Under Maintenance
90 days ago
100.0 % uptime
Today
CapacityDB Under Maintenance
90 days ago
100.0 % uptime
Today
Workflows Under Maintenance
90 days ago
100.0 % uptime
Today
Knowledge Base Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Oct 1, 2023

Unresolved incident: Platform Maintenance.

Sep 30, 2023

No incidents reported.

Sep 29, 2023

No incidents reported.

Sep 28, 2023

No incidents reported.

Sep 27, 2023
Analytics Maintenance
Completed - The scheduled maintenance has been completed.
Sep 27, 18:01 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 27, 17:01 CDT
Scheduled - Analytics will be briefly unavailable while we apply routine maintenance.
Sep 27, 11:42 CDT
Sep 26, 2023

No incidents reported.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023
Network Infrastructure Updates
Completed - The scheduled maintenance has been completed.
Sep 23, 17:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 15:30 CDT
Scheduled - Capacity will be making some updates to our network infrastructure this Saturday. We expect disruption to be minimal and have tested extensively, but any issues that do arise could have platform-wide effects. We will be closely monitoring throughout this time period.
Sep 22, 12:48 CDT
Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

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