Capacity
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Concierge ? Operational
90 days ago
99.99 % uptime
Today
Copilot Console Operational
90 days ago
99.99 % uptime
Today
Dev Platform Operational
90 days ago
99.99 % uptime
Today
Analytics ? Operational
90 days ago
99.99 % uptime
Today
LiveChat ? Operational
90 days ago
99.99 % uptime
Today
Articles Operational
90 days ago
99.99 % uptime
Today
Help Desk Operational
90 days ago
99.98 % uptime
Today
CapacityDB Operational
90 days ago
99.99 % uptime
Today
Workflows Operational
90 days ago
99.99 % uptime
Today
Knowledge Base Operational
90 days ago
99.99 % uptime
Today
Intelligent Document Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Nov 29, 2023

No incidents reported today.

Nov 28, 2023
CapacityDB and IDP Updates
Completed - The scheduled maintenance has been completed.
Nov 28, 18:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 17:00 CST
Scheduled - We will be performing various system and configuration updates that will affect the CapacityDB and Intelligent Document Processing services during this maintenance window.
Nov 27, 10:08 CST
Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

Nov 21, 2023

No incidents reported.

Nov 20, 2023
IDP Update
Completed - The scheduled maintenance has been completed.
Nov 20, 19:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 17:00 CST
Scheduled - We will be making some updates to our Intelligent Document Processing product that could cause some slight disruption to the service.
Nov 20, 16:56 CST
Nov 19, 2023

No incidents reported.

Nov 18, 2023

No incidents reported.

Nov 17, 2023

No incidents reported.

Nov 16, 2023

No incidents reported.

Nov 15, 2023

No incidents reported.

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