Capacity
All Systems Operational
Concierge ? Operational
90 days ago
100.0 % uptime
Today
Copilot Console Operational
90 days ago
100.0 % uptime
Today
Dev Platform Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
LiveChat ? Operational
90 days ago
100.0 % uptime
Today
Articles Operational
90 days ago
100.0 % uptime
Today
Help Desk Operational
90 days ago
100.0 % uptime
Today
CapacityDB Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
99.72 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 21, 2023

No incidents reported today.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023
Resolved - This incident has been resolved.
Mar 15, 15:55 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 12:18 CDT
Investigating - We are currently investigating this issue.
Mar 15, 09:53 CDT
Mar 14, 2023
Resolved - This incident has been resolved.
Mar 14, 19:01 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 16:40 CDT
Identified - We’re experiencing a service interruption in the HelpDesk search index. We are working to resolve this issue and will keep you posted. All other components in the HD are functioning properly.
Mar 14, 13:09 CDT
Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.