Capacity Status

Capacity

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Concierge Operational

90 days ago

100.0 % uptime

Today

Copilot Console Operational

90 days ago

100.0 % uptime

Today

Dev Platform Operational

90 days ago

100.0 % uptime

Today

Analytics Operational

90 days ago

100.0 % uptime

Today

LiveChat Operational

90 days ago

100.0 % uptime

Today

Articles Operational

90 days ago

100.0 % uptime

Today

Help Desk Operational

90 days ago

100.0 % uptime

Today

CapacityDB Operational

90 days ago

100.0 % uptime

Today

Workflows Operational

90 days ago

99.72 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 21, 2023

No incidents reported today.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

Workflows Interruption

Resolved - This incident has been resolved.
Mar 15, 15:55 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 15, 12:18 CDT

Investigating - We are currently investigating this issue.
Mar 15, 09:53 CDT

Mar 14, 2023

HelpDesk Service Interruption - search index is currently down

Resolved - This incident has been resolved.
Mar 14, 19:01 CDT

Monitoring - A fix has been implemented and we are monitoring the results.
Mar 14, 16:40 CDT

Identified - We’re experiencing a service interruption in the HelpDesk search index. We are working to resolve this issue and will keep you posted. All other components in the HD are functioning properly.
Mar 14, 13:09 CDT

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023

No incidents reported.

Mar 9, 2023

No incidents reported.

Mar 8, 2023

No incidents reported.

Mar 7, 2023

No incidents reported.

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