All Systems Operational

Uptime over the past 90 days. View historical uptime.
Concierge Operational
SMS Operational
Voice Operational
Helpdesk Operational
LiveChat Operational
CRM Operational
Knowledge Base Operational
Articles Operational
Answer Engine Operational
Dev Platform Operational
CapacityDB Operational
Automations Operational
Workflows Operational
Intelligent Document Processing Operational
Analytics Operational
AWS ec2-us-east-1 Operational
AWS eks-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS kafka-us-east-1 Operational
AWS kms-us-east-1 Operational
AWS mq-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS textract-us-east-1 Operational
AWS vpc-us-east-1 Operational
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 5, 2026

No incidents reported today.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

No incidents reported.

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Capacity Agents Incident
Resolved - This incident has been resolved.
Sep 25, 11:28 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 08:27 CDT
Investigating - We are currently investigating an issue with our Agents service.
Sep 25, 08:13 CDT

Sep 24, 2026

IP Change: Capacity's Developer Platform
Completed - The scheduled maintenance has been completed.
Sep 24, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 22:18 CDT
Scheduled - Capacity's Developer Platform, which makes API calls to third party services, will change its IP on September 23, 2026 at 9pm CDT.

If your organization uses allowlists to permit API calls from Capacity, you need to add the new IP to your allowlist before the cutover. We recommend keeping both IPs allowlisted until the transition is fully complete.

If the allowlist isn't updated in time, requests from Capacity to your applications may fail starting September 23, 2026 at 9pm CT.

For the new IP address, you can email support@capacity.com.
Sep 16, 16:49 CDT

Sep 23, 2026

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

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