Capacity
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Concierge ? Operational
90 days ago
100.0 % uptime
Today
Copilot Console Operational
90 days ago
100.0 % uptime
Today
Dev Platform Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
LiveChat ? Operational
90 days ago
100.0 % uptime
Today
Articles Operational
90 days ago
100.0 % uptime
Today
Help Desk Operational
90 days ago
99.99 % uptime
Today
CapacityDB Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Feb 6, 2023

No incidents reported today.

Feb 5, 2023

No incidents reported.

Feb 4, 2023
Platform Maintenance
Completed - The scheduled maintenance has been completed.
Feb 4, 13:00 CST
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Feb 4, 12:56 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 10:00 CST
Scheduled - We'll be performing general platform updates at this time. All applications will remain operational and available though there may be intermittent disconnects during the maintenance period
Feb 3, 14:07 CST
Feb 3, 2023

No incidents reported.

Feb 2, 2023

No incidents reported.

Feb 1, 2023

No incidents reported.

Jan 31, 2023
Analytics Maintenance
Completed - The scheduled maintenance has been completed.
Jan 31, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 19:00 CST
Scheduled - The analytics platform will be undergoing routine maintenance during this time.
Jan 31, 10:20 CST
Jan 30, 2023

No incidents reported.

Jan 29, 2023
Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jan 29, 16:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 29, 12:01 CST
Scheduled - We'll be performing routine platform maintenance during this period.
Jan 27, 11:50 CST
Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023
Analytics Maintenance
Completed - The scheduled maintenance has been completed.
Jan 25, 20:01 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 19:00 CST
Scheduled - The analytics platform will be undergoing routine maintenance at this time.
Jan 25, 09:02 CST
Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

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