Capacity
Analytics
Monitoring - A fix has been implemented and we are monitoring the results.
Jan 15, 2025 - 19:35 CST
Identified - The issue has been identified and a fix is being implemented.
Jan 15, 2025 - 19:03 CST
Investigating - We are currently investigating an issue with Capacity Analytics.
Jan 15, 2025 - 10:11 CST
Uptime over the past 90 days. View historical uptime.
Concierge ? Operational
90 days ago
99.63 % uptime
Today
Copilot Console Operational
90 days ago
99.98 % uptime
Today
Dev Platform Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
99.56 % uptime
Today
LiveChat ? Operational
90 days ago
99.91 % uptime
Today
Articles Operational
90 days ago
100.0 % uptime
Today
Help Desk Operational
90 days ago
99.98 % uptime
Today
CapacityDB Operational
90 days ago
99.98 % uptime
Today
Workflows Operational
90 days ago
99.98 % uptime
Today
Knowledge Base Operational
90 days ago
99.74 % uptime
Today
Intelligent Document Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jan 16, 2025

No incidents reported today.

Jan 15, 2025

Unresolved incident: Analytics.

Jan 14, 2025

No incidents reported.

Jan 13, 2025

No incidents reported.

Jan 12, 2025

No incidents reported.

Jan 11, 2025

No incidents reported.

Jan 10, 2025
Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jan 10, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 19:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Jan 9, 14:18 CST
Jan 9, 2025

No incidents reported.

Jan 8, 2025

No incidents reported.

Jan 7, 2025
Capacity Console Incident
Resolved - A fix has been implemented. We are monitoring.
Jan 7, 14:33 CST
Investigating - We are currently investigating an issue with Capacity Console.
Jan 7, 14:12 CST
Jan 6, 2025

No incidents reported.

Jan 5, 2025

No incidents reported.

Jan 4, 2025

No incidents reported.

Jan 3, 2025

No incidents reported.

Jan 2, 2025

No incidents reported.

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