Identified - The issue has been identified and a fix is being implemented.
Jul 25, 2024 - 17:46 CDT
Investigating - Our vector service is currently experiencing processing delays due to an increased volume of requests. This issue is affecting the processing of recently uploaded PDF/Docx files, Exchanges, and Capacity Articles. We understand the importance of timely processing for your workflow and are working diligently to resolve this issue as quickly as possible.
Jul 25, 2024 - 17:45 CDT
Concierge
?
Degraded Performance
90 days ago
100.0
% uptime
Today
Copilot Console
Operational
90 days ago
100.0
% uptime
Today
Dev Platform
Operational
90 days ago
100.0
% uptime
Today
Analytics
?
Operational
90 days ago
100.0
% uptime
Today
LiveChat
?
Operational
90 days ago
100.0
% uptime
Today
Articles
Operational
90 days ago
100.0
% uptime
Today
Help Desk
Operational
90 days ago
100.0
% uptime
Today
CapacityDB
Operational
90 days ago
100.0
% uptime
Today
Workflows
Operational
90 days ago
100.0
% uptime
Today
Knowledge Base
Operational
90 days ago
100.0
% uptime
Today
Intelligent Document Processing
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.