Capacity
All Systems Operational
Concierge ? Operational
90 days ago
99.96 % uptime
Today
Copilot Console Operational
90 days ago
99.96 % uptime
Today
Dev Platform Operational
90 days ago
99.96 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
LiveChat ? Operational
90 days ago
99.96 % uptime
Today
Articles Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 5, 2021

No incidents reported today.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - An incident occurred at 6:00am CT that affected the following services: Concierge, Copilot Console, Dev Platform, Articles, LiveChat, and 3rd party interfaces.

The issue was quickly identified and a fix has been implemented.

Services have been restored and our Engineering team are monitoring to ensure there is no further service interruption.
Jul 22, 06:00 CDT