Capacity
Answer Engine Impacted by Cloudflare Outage
Identified - Answer Engine is impacted by the cloudflare outage. We are closely monitoring.
Nov 18, 2025 - 08:21 CST
Uptime over the past 90 days. View historical uptime.
Concierge ? Operational
90 days ago
100.0 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Helpdesk Operational
90 days ago
100.0 % uptime
Today
LiveChat ? Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Degraded Performance
90 days ago
100.0 % uptime
Today
Articles Operational
90 days ago
100.0 % uptime
Today
Answer Engine Operational
90 days ago
100.0 % uptime
Today
Dev Platform Operational
90 days ago
100.0 % uptime
Today
CapacityDB Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Intelligent Document Processing Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
AWS ec2-us-east-1 Operational
AWS eks-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS kafka-us-east-1 Operational
AWS kms-us-east-1 Operational
AWS mq-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS textract-us-east-1 Operational
AWS vpc-us-east-1 Operational
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Nov 18, 2025

Unresolved incident: Answer Engine Impacted by Cloudflare Outage.

Nov 17, 2025

No incidents reported.

Nov 16, 2025
Capacity Helpdesk Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 22:04 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 21:04 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Nov 16, 21:02 CST
Capacity Helpdesk Maintenance
Completed - The scheduled maintenance has been completed.
Nov 16, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 16, 19:00 CST
Scheduled - We are doing database maintenance that will cause helpdesk to be unavailable for a period of time. Incoming emails will queued and processed upon completion of the maintenance.
Nov 14, 14:30 CST
Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025
Intermittent Helpdesk Issue
Resolved - This incident has been resolved.
Nov 13, 11:30 CST
Monitoring - Capacity's mail service seems to have recovered, and we are closely monitoring.
Nov 13, 10:48 CST
Identified - Capacity's email service provider has reported an incident resulting in intermittent bounce backs for their email service. We are closely monitoring.
Nov 13, 10:31 CST
Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

No incidents reported.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage