Capacity
All Systems Operational
Uptime over the past 90 days. View historical uptime.
Concierge ? Operational
90 days ago
99.88 % uptime
Today
Copilot Console Operational
90 days ago
100.0 % uptime
Today
Dev Platform Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
LiveChat ? Operational
90 days ago
99.91 % uptime
Today
Articles Operational
90 days ago
100.0 % uptime
Today
Help Desk Operational
90 days ago
100.0 % uptime
Today
CapacityDB Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
90 days ago
100.0 % uptime
Today
Intelligent Document Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 9, 2024

No incidents reported today.

Dec 8, 2024

No incidents reported.

Dec 7, 2024

No incidents reported.

Dec 6, 2024
Live Chat Incident
Resolved - This incident has been resolved.
Dec 6, 14:19 CST
Monitoring - A fix has been issued, and we are monitoring the results currently.
Dec 6, 13:26 CST
Investigating - We are currently investigating an issue with our live chat service.
Dec 6, 11:37 CST
Dec 5, 2024
Platform Maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 21:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 5, 19:00 CST
Scheduled - We will be undergoing scheduled maintenance during this time.
Dec 5, 15:38 CST
Chat Bot Incident
Resolved - This incident has been resolved.
Dec 5, 14:31 CST
Investigating - We are investigating an issue with our chat bots unable to respond.
Dec 5, 12:54 CST
Update - We are continuing to monitor for any further issues.
Dec 5, 11:30 CST
Monitoring - A fix has been implemented, and we are continuing to monitor.
Dec 5, 11:30 CST
Investigating - We are currently investigating an issue with our chat bots responding.
Dec 5, 10:42 CST
Dec 4, 2024

No incidents reported.

Dec 3, 2024

No incidents reported.

Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024

No incidents reported.

Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

Nov 25, 2024

No incidents reported.

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