Outbound Emails

Incident Report for Capacity

Resolved

A fix has been implemented by our partner. Outbound emails that were queued during the incident are now sending. We will continue to monitor.
Posted May 14, 2025 - 17:01 CDT

Update

Our partner is continuing to work on a fix for this issue. We will continue to update our status page.
Posted May 14, 2025 - 16:06 CDT

Identified

One of Capacity's mail service partners is currently experiencing an outage. We are working closely with this partner to resolve.
Posted May 14, 2025 - 15:01 CDT

Investigating

Capacity is currently investigating an issue with outbound emails.
Posted May 14, 2025 - 13:38 CDT
This incident affected: Helpdesk.