Core Service Upgrades

Scheduled Maintenance Report for Capacity

Completed

The scheduled maintenance has been completed.

Posted Jun 07, 2026 - 10:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jun 07, 2026 - 08:00 CDT

Scheduled

We will be performing upgrades for several core services within the Capacity Platform. During this time, performance may be slightly degraded.

Posted Jun 03, 2026 - 15:16 CDT

This scheduled maintenance affected: Concierge, SMS, Voice, Helpdesk, LiveChat, CRM, Knowledge Base, Articles, Answer Engine, Dev Platform, CapacityDB, Automations, Workflows, Intelligent Document Processing, and Analytics.