Platform Maintenance

Scheduled Maintenance Report for Capacity

Completed

The scheduled maintenance has been completed.
Posted Dec 07, 2025 - 00:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 06, 2025 - 21:00 CST

Scheduled

Capacity will be performing some upgrades on our production environment. Services will have sporadic restarts and hangs during this time.
Posted Dec 04, 2025 - 11:20 CST
This scheduled maintenance affected: Concierge, Voice, Helpdesk, LiveChat, CRM, Knowledge Base, Articles, Dev Platform, CapacityDB, Automations, Workflows, Intelligent Document Processing, and Analytics.