External AI Model Incident

Incident Report for Capacity

Resolved

This incident has been resolved.
Posted Dec 26, 2024 - 20:52 CST

Investigating

We are currently monitoring an issue with one of our AI partners impacting our customers using any external AI models in the Capacity platform.
Posted Dec 26, 2024 - 15:00 CST
This incident affected: Concierge and Knowledge Base.