Backend Database Maintenance

Scheduled Maintenance Report for Capacity

Completed

The scheduled maintenance has been completed.
Posted Feb 22, 2026 - 11:54 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 22, 2026 - 11:40 CST

Scheduled

We'll be performing maintenance on a major backend database at this time, which will impact most Capacity services for a few minutes.
Posted Feb 22, 2026 - 11:39 CST
This scheduled maintenance affected: Concierge, Voice, Helpdesk, LiveChat, CRM, Knowledge Base, Articles, Dev Platform, CapacityDB, Automations, Workflows, Intelligent Document Processing, and Analytics.