Chat Bot Incident

Incident Report for Capacity

Resolved

This incident has been resolved.
Posted Dec 05, 2024 - 14:31 CST

Investigating

We are investigating an issue with our chat bots unable to respond.
Posted Dec 05, 2024 - 12:54 CST

Update

We are continuing to monitor for any further issues.
Posted Dec 05, 2024 - 11:30 CST

Monitoring

A fix has been implemented, and we are continuing to monitor.
Posted Dec 05, 2024 - 11:30 CST

Investigating

We are currently investigating an issue with our chat bots responding.
Posted Dec 05, 2024 - 10:42 CST
This incident affected: Concierge.