Follow-Up Platform Maintenance

Scheduled Maintenance Report for Capacity

Completed

The scheduled maintenance has been completed.

Posted Dec 08, 2025 - 22:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 08, 2025 - 21:00 CST

Scheduled

We will be performing a follow-up maintenance task stemming from our weekend maintenance. This update is necessary to ensure correct autoscaling of our platform during peak usage hours. We recognize that weekday maintenance windows can be disruptive, and we apologize for the inconvenience and short notice.

During this time, we expect some occasional hangs and errors as services restart.

Posted Dec 08, 2025 - 16:35 CST

This scheduled maintenance affected: Concierge, Helpdesk, LiveChat, CRM, Knowledge Base, Articles, Dev Platform, CapacityDB, Automations, Workflows, Intelligent Document Processing, and Analytics.