General Latency

Incident Report for Capacity

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 10, 2025 - 12:25 CDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 10, 2025 - 12:07 CDT

Investigating

We are currently investigating reports of General Latency.
Posted Oct 10, 2025 - 11:44 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 09, 2025 - 16:22 CDT

Update

We are continuing to investigate this issue.
Posted Oct 09, 2025 - 15:43 CDT

Investigating

We are aware of some general latency throughout various parts of the platform, our team is currently looking for a root cause.
Posted Oct 09, 2025 - 14:06 CDT
This incident affects: Helpdesk.