Backend Cache Upgrades

Scheduled Maintenance Report for Capacity

Completed

The scheduled maintenance has been completed.
Posted Feb 15, 2026 - 15:00 CST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 15, 2026 - 13:00 CST

Update

We will be undergoing scheduled maintenance during this time.
Posted Feb 06, 2026 - 14:31 CST

Scheduled

We will be upgrading several caches that support many of our services. We expect no more than a few minutes of disruption to most Capacity Core services during this window.
Posted Feb 06, 2026 - 14:30 CST
This scheduled maintenance affected: Concierge, Voice, Helpdesk, LiveChat, CRM, Knowledge Base, Articles, Dev Platform, CapacityDB, Automations, Workflows, Intelligent Document Processing, and Analytics.
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