Capacity Agents Incident

Incident Report for Capacity

Resolved

This incident has been resolved.
Posted Sep 25, 2026 - 11:28 CDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 25, 2026 - 08:27 CDT

Investigating

We are currently investigating an issue with our Agents service.
Posted Sep 25, 2026 - 08:13 CDT
This incident affected: Concierge, Voice, and Knowledge Base.