Platform Upgrades

Scheduled Maintenance Report for Capacity

Completed

The scheduled maintenance has been completed.
Posted Mar 25, 2025 - 22:00 CDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 25, 2025 - 19:00 CDT

Scheduled

We will be performing upgrade to our platform during this period. There may brief disruptions in service throughout the maintenance period.
Posted Mar 25, 2025 - 11:47 CDT
This scheduled maintenance affected: Concierge, Copilot Console, Dev Platform, Analytics, LiveChat, Articles, Help Desk, CapacityDB, Workflows, Knowledge Base, and Intelligent Document Processing.