Service Outages

Incident Report for Capacity

Resolved

This incident has been resolved.
Posted May 07, 2025 - 15:17 CDT

Monitoring

Systems should be back to fully operational. We are continuing to monitor.
Posted May 07, 2025 - 12:45 CDT

Update

We are continuing to investigate this issue.
Posted May 07, 2025 - 12:10 CDT

Update

We are continuing to investigate this issue.
Posted May 07, 2025 - 12:05 CDT

Investigating

We are currently investigating outages across our entire Platform.
Posted May 07, 2025 - 12:04 CDT
This incident affected: Concierge, Helpdesk, LiveChat, Knowledge Base, Articles, Dev Platform, CapacityDB, Workflows, Intelligent Document Processing, and Analytics.