Capacity

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Concierge ? Operational
90 days ago
99.92 % uptime
Today
Copilot Console Operational
90 days ago
99.96 % uptime
Today
Dev Platform Operational
90 days ago
99.96 % uptime
Today
Analytics ? Operational
90 days ago
99.96 % uptime
Today
LiveChat ? Operational
90 days ago
99.99 % uptime
Today
Articles Operational
90 days ago
99.96 % uptime
Today
Help Desk Operational
90 days ago
99.86 % uptime
Today
CapacityDB Operational
90 days ago
99.96 % uptime
Today
Workflows Operational
90 days ago
99.96 % uptime
Today
Knowledge Base Operational
90 days ago
99.96 % uptime
Today
Intelligent Document Processing Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 15, 2025

No incidents reported today.

Jul 14, 2025

No incidents reported.

Jul 13, 2025

No incidents reported.

Jul 12, 2025
Helpdesk Maintenance
Completed - The scheduled maintenance has been completed.
Jul 12, 12:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 12, 10:00 CDT
Scheduled - We will be performing regular Helpdesk maintenance during this period. The Helpdesk may experience brief interruptions in availability and functionality.
Jul 10, 12:13 CDT
Jul 11, 2025
AI Service Incident
Resolved - This incident has been resolved.
Jul 11, 12:27 CDT
Investigating - We are currently investigating an incident with our AI service.
Jul 11, 10:50 CDT
Jul 10, 2025

No incidents reported.

Jul 9, 2025
Analytics Reports Not Rendering
Resolved - This incident has been resolved.
Jul 9, 10:10 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 9, 09:50 CDT
Investigating - We are currently investigating this issue.
Jul 9, 09:46 CDT
Jul 8, 2025
Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jul 8, 23:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 20:00 CDT
Scheduled - We will be undergoing scheduler maintanance during this period
Jul 8, 15:13 CDT
Jul 7, 2025

No incidents reported.

Jul 6, 2025

No incidents reported.

Jul 5, 2025

No incidents reported.

Jul 4, 2025

No incidents reported.

Jul 3, 2025

No incidents reported.

Jul 2, 2025

No incidents reported.

Jul 1, 2025

No incidents reported.

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