Capacity

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Concierge ? Operational
90 days ago
99.99 % uptime
Today
Copilot Console Operational
90 days ago
99.96 % uptime
Today
Dev Platform Operational
90 days ago
99.96 % uptime
Today
Analytics ? Operational
90 days ago
99.96 % uptime
Today
LiveChat ? Operational
90 days ago
99.99 % uptime
Today
Articles Operational
90 days ago
99.96 % uptime
Today
Help Desk Operational
90 days ago
99.86 % uptime
Today
CapacityDB Operational
90 days ago
99.96 % uptime
Today
Workflows Operational
90 days ago
99.96 % uptime
Today
Knowledge Base Operational
90 days ago
99.96 % uptime
Today
Intelligent Document Processing Operational
90 days ago
99.96 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 18, 2025
Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jun 18, 00:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 22:00 CDT
Scheduled - We will be undergoing platform maintenance at this time.
Jun 17, 15:54 CDT
Jun 17, 2025
Jun 16, 2025
Analytics Delay
Resolved - This incident has been resolved.
Jun 16, 20:18 CDT
Identified - We are experiencing a delay in analytics refreshing.
Jun 2, 16:47 CDT
Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025
Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jun 10, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 10, 19:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 10, 11:29 CDT
Issue With Login Page
Resolved - This incident has been resolved.
Jun 10, 16:03 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 9, 15:59 CDT
Investigating - We are currently investigating an issue with our Login Page. Users currently logged in should not experience any issues.
Jun 9, 15:57 CDT
Jun 9, 2025
Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jun 9, 20:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 9, 19:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 9, 12:20 CDT
Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Platform Upgrades
Completed - The scheduled maintenance has been completed.
Jun 4, 21:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 4, 20:00 CDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Jun 4, 13:47 CDT
Helpdesk Slowness
Resolved - This incident has been resolved.
Jun 4, 14:39 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 4, 13:35 CDT
Update - We are continuing to work on a fix for this issue.
Jun 4, 13:07 CDT
Update - We are continuing to work on a fix for this issue.
Jun 4, 11:53 CDT
Update - We are continuing to work on a fix for this issue.
Jun 4, 11:53 CDT
Identified - The issue has been identified and a fix is being implemented.
Jun 4, 10:19 CDT
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