Capacity

All Systems Operational

Uptime over the past 90 days. View historical uptime.
Concierge Operational
90 days ago
99.49 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
100.0 % uptime
Today
Helpdesk Operational
90 days ago
99.99 % uptime
Today
LiveChat Operational
90 days ago
100.0 % uptime
Today
CRM Operational
90 days ago
100.0 % uptime
Today
Knowledge Base Operational
90 days ago
99.99 % uptime
Today
Articles Operational
90 days ago
99.97 % uptime
Today
Answer Engine Operational
90 days ago
100.0 % uptime
Today
Dev Platform Operational
90 days ago
100.0 % uptime
Today
CapacityDB Operational
90 days ago
100.0 % uptime
Today
Automations Operational
90 days ago
100.0 % uptime
Today
Workflows Operational
90 days ago
100.0 % uptime
Today
Intelligent Document Processing Operational
90 days ago
100.0 % uptime
Today
Analytics Operational
90 days ago
99.99 % uptime
Today
AWS ec2-us-east-1 Operational
AWS eks-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS kafka-us-east-1 Operational
AWS kms-us-east-1 Operational
AWS mq-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS textract-us-east-1 Operational
AWS vpc-us-east-1 Operational
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 28, 2026

No incidents reported today.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026
Capacity Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 22:30 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 22:00 CDT
Scheduled - We will be undergoing scheduled maintenance at this time.
Jul 22, 13:37 CDT
Jul 21, 2026

No incidents reported.

Jul 20, 2026
Capacity Platform Maintenance
Completed - The scheduled maintenance has been completed.
Jul 20, 21:45 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 20, 21:15 CDT
Scheduled - Capacity platform may be unavailable for a short period in the maintenance window.
Jul 20, 17:12 CDT
Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Database Configuration Changes
Completed - The scheduled maintenance has been completed.
Jul 16, 19:00 CDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 18:00 CDT
Scheduled - This evening, we will be upgrading the storage backing several of our databases. No database restarts or connection issues are expected, however this change may lead to some performance degradation while the upgrade applies.
Jul 16, 15:59 CDT
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage