Capacity

All Systems Operational

Concierge Operational
90 days ago
99.98 % uptime
Today
SMS Operational
90 days ago
100.0 % uptime
Today
Voice Operational
90 days ago
99.98 % uptime
Today
Helpdesk Operational
90 days ago
99.96 % uptime
Today
LiveChat Operational
90 days ago
99.98 % uptime
Today
CRM Operational
90 days ago
99.98 % uptime
Today
Knowledge Base Operational
90 days ago
99.98 % uptime
Today
Articles Operational
90 days ago
99.98 % uptime
Today
Answer Engine Operational
90 days ago
100.0 % uptime
Today
Dev Platform Operational
90 days ago
99.98 % uptime
Today
CapacityDB Operational
90 days ago
99.98 % uptime
Today
Automations Operational
90 days ago
99.98 % uptime
Today
Workflows Operational
90 days ago
99.98 % uptime
Today
Intelligent Document Processing Operational
90 days ago
99.98 % uptime
Today
Analytics Operational
90 days ago
99.98 % uptime
Today
AWS ec2-us-east-1 Operational
AWS eks-us-east-1 Operational
AWS elasticache-us-east-1 Operational
AWS elb-us-east-1 Operational
AWS kafka-us-east-1 Operational
AWS kms-us-east-1 Operational
AWS mq-us-east-1 Operational
AWS rds-us-east-1 Operational
AWS textract-us-east-1 Operational
AWS vpc-us-east-1 Operational
mailgun API Operational
mailgun SMTP Operational
mailgun Outbound Delivery Operational
mailgun Inbound email processing Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Capacity File Service Maintenance Mar 1, 2026 20:00-22:00 CST

Capacity's File Service will be undergoing maintenance. Upload, download, edit, and delete file actions will be disabled during this period.
Posted on Feb 27, 2026 - 13:29 CST
Feb 28, 2026

No incidents reported today.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.

Feb 24, 2026

No incidents reported.

Feb 23, 2026

No incidents reported.

Feb 22, 2026
Completed - The scheduled maintenance has been completed.
Feb 22, 11:54 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 11:40 CST
Scheduled - We'll be performing maintenance on a major backend database at this time, which will impact most Capacity services for a few minutes.
Feb 22, 11:39 CST
Feb 21, 2026

No incidents reported.

Feb 20, 2026

No incidents reported.

Feb 19, 2026

No incidents reported.

Feb 18, 2026

No incidents reported.

Feb 17, 2026

No incidents reported.

Feb 16, 2026

No incidents reported.

Feb 15, 2026
Completed - The scheduled maintenance has been completed.
Feb 15, 15:00 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 15, 13:00 CST
Update - We will be undergoing scheduled maintenance during this time.
Feb 6, 14:31 CST
Scheduled - We will be upgrading several caches that support many of our services. We expect no more than a few minutes of disruption to most Capacity Core services during this window.
Feb 6, 14:30 CST
Feb 14, 2026

No incidents reported.